Why can't I see my KiwiSaver balance yet?

If you've recently joined KiwiSaver, it's normal for your balance not to appear straight away. 

Inland Revenue holds your contributions for 62 days from the date you first join KiwiSaver. After that, they send your contributions to your KiwiSaver provider. 

Once we've received your account and contributions, you'll be able to see your balance and transactions when you sign in to the Smart Member Portal. 

In the meantime, you can check the KiwiSaver contributions Inland Revenue has received through myIR.